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Check-in
24Oct2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

The Royal Haciendas Resort & Spa, a 5-star all-inclusive resort, features an expansive beachfront, six pools, and top-ranked restaurants providing traditional Mexican and international cuisine. Ideal for families and couples alike, the resort offers a well-equipped spa and various recreational activities.

Rooms & Amenities

With 252 rooms featuring private balconies facing the sea, The Royal Haciendas provides options such as Deluxe Junior Suites and spacious Deluxe Two-Bedroom Master Suites. Each suite comes equipped with kitchen facilities and flat-screen cable TVs, ideal for guests seeking comfort and convenience.

Dining Options

Dining at The Royal Haciendas includes a variety of on-site restaurants serving an array of cuisines, from Mexican to seafood specialties. Guests can enjoy themed dinners with live music at Los Murales and unwind with casual meals at the Sol and Luna Grill.

Leisure & Activities

The Royal Haciendas offers numerous recreational facilities, including fully equipped tennis courts and an Avant-garde fitness center, along with water sports like snorkeling and kayaking. Additionally, families can enjoy the new Aqua Park designed for children aged three to twelve.

Services & Local Area

With services like a full-service spa offering wellness treatments and a 24-hour front desk, The Royal Haciendas ensures that guests have access to assistance and amenities throughout their stay. The hotel provides organized shuttle rides to local attractions such as Fifth Avenue and Xcaret.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
37 m² 
2 Double beds
Coffee machine
Balcony
Deluxe One-Bedroom Suite
2 persons
97 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Run of the House
2 persons
37 m² 
2 Double beds
Coffee machine
Balcony
Deluxe Two-Bedroom Master Suite
2 persons
134 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Playa del Carmen 4.5 km
Airports
Aeropuerto de Playa del Carmen (PCM) 6.8 km
Cancun (CUN) 52.2 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Aerobics

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710
Map view
Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710
Nearby
Beach
Grand Coral Beach Club
840 m
Golf Course
Grand Coral Golf Riviera Maya
930 m
Restaurants
Tributo Restaurant & Bar
2.8 km
Calle Quinta Avenida 10
El Pez Guevon
2.7 km
Av. 10 / 8y 10 Centro

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.5
8.5/10 based on 398 reviews
Oscar
United Kingdom, December  2024
9.4/10

I had an absolutely incredible stay at this resort. From the moment I arrived, I felt welcomed and pampered by the staff. The rooms were exceptional, spacious, and clean. The dining options were delicious and varied. However, I wish the pool area had a bit more variety in terms of activities. Overall, this place is perfect for a relaxing getaway, but it could improve the pool offerings.

Rooms
10.0
The room was gorgeous with a spacious king master suite, a full kitchen, and a lovely outdoor tub. It was extremely clean, which made my stay even more enjoyable.
Service
10.0
The service was top-notch, especially from David Chimal, who greeted us warmly and made us feel at home. Every staff member was attentive without being intrusive.
Location
10.0
The location was beautifully kept and very convenient, making it easy to enjoy all that the resort had to offer. It's definitely worth a visit.
Dining
9.0
The dining experience was fantastic, with a variety of delicious options available, showcasing fresh ingredients. The commitment to cleanliness was evident and appreciated.
Facilities
8.0
The facilities were well-maintained and offered everything needed for a great vacation, although a bit more variety at the pool would have been nice.
Exceptional service
Limited pool activities
Luna
United Kingdom, October  2024
8.8/10

Our stay at the Royal Haciendas was absolutely delightful! The resort is beautifully maintained, with stunning grounds and plenty of activities to keep everyone entertained. While we had an amazing time, the incident regarding the plate charge left a bitter taste, which made us feel a bit taken advantage of. Nonetheless, the service from the staff, especially at the pool and dining areas, was exceptional.

Rooms
8.0
The rooms are spacious and comfortable, featuring a full kitchen and living area, perfect for families. However, it was quite humid, and the air conditioning unit was a bit noisy at times.
Service
9.0
The service was fabulous, with the staff going out of their way to make sure we were happy. They were great at recommending activities and were always quick to help with any requests.
Location
9.0
The location is quite nice, offering a tranquil atmosphere while still being a short drive away from Playa Del Carmen for shopping and dining. The beach nearby is pristine and inviting.
Dining
9.0
Dining experiences were wonderful, especially the themed dinners and breakfast options. The omelet bar was a standout for us!
Facilities
9.0
Facilities are top-notch with well-maintained pools and beach areas. There are plenty of activities to keep guests engaged, making it a great choice for families.
Mason
United Kingdom, October  2024
8.8/10

I had a wonderful stay at the Royal Haciendas, where the staff consistently made me feel at home with their attentive and friendly service. The villa offered spectacular views and was well-kept. The variety of activities and facilities was enjoyable, although the dining options could benefit from some more variety. Overall, it felt like great value for the experience, and I look forward to coming back.

Rooms
9.0
The villa provided stunning views and was spacious and clean, making it a comfortable retreat during my stay.
Service
10.0
The service was outstanding, with staff remembering my name and ensuring I had everything I needed during my stay.
Location
9.0
The location is serene, with beautiful grounds and a beach that's easy to access; it really made for a relaxing atmosphere.
Dining
7.0
While the dining was good, with pleasant service, I felt there could be more diverse options on the menu to cater to varying tastes.
Facilities
9.0
The resort's facilities, including the pool and activity spaces, were fantastic and well-maintained, making the experience enjoyable.
Owen
United Kingdom, October  2024
9.2/10

This resort provided an incredible family vacation experience with clean facilities and excellent service. The spacious rooms were a hit, especially for our family, along with the beautiful pools and gardens. While we enjoyed the ease of the all-inclusive package, some challenges with seaweed on the beach slightly impacted our experience. Overall, it was a relaxing getaway that we hope to repeat soon.

Rooms
9.0
The rooms were clean and very comfortable, with a beautiful patio and a hot tub, which our family loved.
Service
10.0
The service was exceptional; the staff was attentive and genuinely concerned about making our stay enjoyable.
Location
9.0
The resort is conveniently located just north of Playa del Carmen, making it easy to explore the town while enjoying a relaxed environment.
Dining
9.0
Dining options were abundant with a variety of delicious foods available. We particularly enjoyed the meals at both the fancy restaurant and the poolside one.
Facilities
9.0
The facilities were well cared for, with beautiful pools, a lovely beach area, and enjoyable gardens. It was perfect for both relaxation and family activities.
Mason
United Kingdom, October  2024
9.0/10

The Royal Haciendas is a spacious and tranquil resort, ideal for families and those seeking a quieter vacation atmosphere. The rooms are well-appointed, with all the necessary amenities, including a lovely jacuzzi on the deck. Although the dining experience has its quirks with the billing process, the quality of food was generally good. The staff was exceptional, providing remarkable service throughout our stay. One downside was the beach conditions in the morning, but the attentive staff worked hard to keep it clean.

Rooms
10.0
We stayed in a 1-bedroom suite which was spacious and well-appointed, featuring a massive master bedroom and a jacuzzi on the deck, offering us a beautiful view.
Service
10.0
The level of service was outstanding, from the front desk to the housekeepers. Our concierge was particularly helpful, securing discounts and making reservations effortlessly.
Location
9.0
The resort's large grounds provided plenty of space to find privacy, making it perfect for relaxed morning walks or evening strolls by the beach.
Dining
8.0
The dining experience was generally good with a wide variety at the buffet, although the bill at each meal was a little confusing for those on the all-inclusive package.
Facilities
8.0
The complex featured impressive pools, hot tubs, and well-maintained grounds, but the availability of chairs at the pool was somewhat limited.
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